Running the Business
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It’s a public house, not a public place: your rights when a refused customer starts filming
You refuse someone, and out comes the phone. They film your staff, demand answers and tell you it’s a public place. It isn’t. Here’s…
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What tech are you using to support your business?
Every pub runs on a pile of systems, some clever and some held together with Blu Tack. Here’s a straight look at the main…
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Dogs: yes or no? Rural pubs have always welcomed dogs, but more and more city pubs are opening their doors to our furry friends
Country pubs have had a dog by the fire for as long as anyone can remember. Now city free houses are winning awards for…
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Ask for Angela: from a Lincolnshire poster to a licensing expectation
It started as a poster in Lincolnshire toilets in 2016. Ten years on, Ask for Angela is in thousands of venues, and some councils…